Privacy policy

Last updated: August 5, 2026

Dixie Auto Salvage operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Dixie Auto Salvage is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us — including by text message. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, such as customer support inquiries, and messages sent to or received from us by text (including photos sent as part of an order, parts, or vehicle inquiry).
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us (including by text message), or otherwise provide us with your personal information;
  • Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account or order, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, and to create a customized shopping experience for you. This may include using your personal information to better tailor and improve the Services.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services. We do not use text messaging (SMS/MMS) for marketing or promotional purposes — see the Text Messaging section below.
  • Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you register an account, you are responsible for keeping your account credentials safe.
  • Communicating with You. We use your personal information — including your phone number, where provided — to communicate about your orders, parts requests, and salvage vehicle inquiries, to provide customer support, to be responsive to you, and to maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

Text Messaging (SMS/MMS) Communications

If you provide your mobile phone number and opt in — through our website sign-up form or by texting us directly — we will use that number to send and receive text messages related to:

  • Updates on an active order you've placed with us;
  • Communication about auto parts you've requested or asked about;
  • Communication about salvage vehicles you're interested in;
  • Photos and images exchanged as part of the above (for example, part condition or vehicle photos); and
  • Follow-up on any issues with an order.

Your mobile/SMS opt-in information is not shared with third parties for their own marketing.  Also, will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, rented, leased, or otherwise disclosed to any third party for their own marketing purposes under any circumstance.

Message frequency varies based on your order and inquiry activity. Message and data rates may apply. This program is used for direct, two-way customer communication only and is not used to send marketing or promotional messages. You may opt out at any time by replying STOP, or reply HELP for assistance. See "Your Rights and Choices" below for how opting out of text messages affects other communications from us.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping). This does not include your text messaging opt-in data, which is handled as described above.
  • With business and marketing partners to provide marketing services and advertise to you, such as personalized advertising based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you for targeted advertising — you can exercise that right [here].
  • When you direct or consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. We use certain Shopify enhanced features that incorporate data obtained from your interactions with our store, along with other merchants and with Shopify; in these circumstances, Shopify is responsible for the processing of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, visit the [Shopify Consumer Privacy Policy]. Depending on where you live, you may exercise certain rights with respect to your personal information via the [Shopify Privacy Portal].

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on them. Information you provide on public or semi-public venues, including third-party social networking platforms, may be viewable by other users without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction, including through our text messaging program. If you are the parent or guardian of a child who has provided us with their personal information, contact us using the details below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Any information you send to us — including by text message — may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on factors such as whether we need the information to maintain your account, provide you with the Services, comply with legal obligations, or resolve disputes or enforce our contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in certain cases we may decline your request as permitted by law.

  • Right to Access / Know. You may request access to personal information we hold about you.
  • Right to Delete. You may request that we delete personal information we maintain about you.
  • Right to Correct. You may request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may request a copy of the personal information we hold about you, and that we transfer it to a third party, in certain circumstances.
  • Right to Opt Out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information, or of processing for "targeted advertising" as defined under applicable law. You can exercise this right [here]. If you visit our website with the Global Privacy Control signal enabled, we will treat this, where applicable, as an opt-out request for that device and browser, and will apply it to your account where we can associate the two. We do not otherwise recognize "Do Not Track" signals.
  • Managing Communication Preferences.
    • Email: We may send you promotional emails; you may opt out at any time using the unsubscribe link in those emails. We may still send non-promotional emails, such as those about your account or orders.
    • Text messages: You may opt out of text messages at any time by replying STOP to any message, or by contacting us using the details below. Opting out of text messages does not affect your email or account communications, and you may still complete purchases and receive order confirmations by email even if you opt out of texting.

You may exercise any of these rights where indicated on the Services or by contacting us using the details below. To learn more about how Shopify uses your personal information and any rights you may have regarding data processed by Shopify, visit [https://privacy.shopify.com/en].

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as permitted or required by applicable law. You may designate an authorized agent to make requests on your behalf; we will require proof of that authorization and may still need to verify your identity directly. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision by contacting us, or to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the relevant UK authority, unless the transfer is to a country determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy — including our text messaging program — or if you would like to exercise any of the rights available to you, please email us at sales@dixieautosalvage.com or contact us at 1795 E Washington Dam Rd, Washington, UT, 84780, US.