Dixie Auto Salvage warranty
EVERY PART, COVERED

The Protection You Want.

30-Day Warranty On Every Single Part We Sell

No fine print. No runaround. Extended coverage up to 12 months available.

Shipping Policy — Please Read Before You Buy

All parts sold by Dixie Auto Salvage are used, pulled from salvage vehicles. Used parts carry inherent risk — wear, age, deterioration, and the possibility of failure that isn't always detectable during inspection. This risk is the trade-off for the deep discount of used vs. new. Along with this assumed risk is the cost of getting the part to you — it is important to understand that the cost of shipping is not covered under any of our warranties or return policy.

If a part fails within 30 days of purchase, we'll replace it or refund the cost of the part. Shipping and freight costs — both outbound and return — will not be refunded, under any circumstances. Shipping costs (risk) remain the customer's responsibility. This is a firm part of our terms and applies to every order, and by purchasing, you're accepting these terms.

Coverage Tiers

Extended Warranty Options

Silver+
3 MONTHS
Parts & Labor

Covers both the cost of the replacement part and the labor required to install it for 3 months.

Recommended
Gold+
6 MONTHS
Parts & Labor

Covers both the cost of the replacement part and the labor required to install it for 6 months.

Platinum+
12 MONTHS
Parts & Labor

Covers both the cost of the replacement part and the labor required to install it for 12 months.

Standard Coverage

Limited Warranty Terms

All parts sold by Dixie Auto Salvage (DAS) are covered by our standard 30-day warranty. This limited warranty is provided to the original purchaser, is valid for 30 days from the date of the original sale (the "Warranty Period") and does not include any labor coverage. Extended warranties, if purchased, are available on select parts for either 3 months, 6 months, or 12 months and cover both the part and the labor required to install it — DAS does not offer an extended warranty that covers parts only. Please consult your salesperson for additional warranty options. Sheet metal has a limited lifetime replacement warranty for rust-through corrosion. The following terms and conditions apply to all parts purchased from Dixie Auto Salvage:

All warranties are valid for the original purchaser only. This warranty is non-transferable.
DAS warrants all parts and products supplied to be free from defects in materials or workmanship, and such warranty is not an unconditional guarantee against all failures or hazards, including latent defects or improper installation. DAS specifically makes no warranty as to the suitability of any part or product for any particular purpose or application.
DAS must be notified immediately if any defect is discovered during the Warranty Period. Improper installation by the customer or its designees, and any repair (including but not limited to removing the part) that is initiated without prior authorization, will void the warranty obligations of DAS.
DAS reserves the right, at its sole option and discretion, to repair, replace, or refund the purchase price of any part for which it receives a valid warranty claim during the Warranty Period.
The original receipt must be presented for returns, credits, or warranty claims.
DAS does not cover or reimburse for the loss of time, inconvenience, loss of vehicle use, towing, lift or storage expense, rental vehicle or other transportation charges, or any other consequential expenses associated with DAS warranties.
DAS will accept returns of non-defective parts ordered in error or incorrectly within 30 days of the original date of purchase, provided such returned parts are undamaged and in their original unopened packaging (with all accessories intact). It is the customer's responsibility to ship such parts back freight and insurance prepaid. All non-defective parts returned may be subject to retesting at DAS's discretion and will be subject to a restocking fee of 25% of the original purchase price.
Shipping and freight costs — both outbound and return — are not covered under warranty, under any circumstances. This applies to every order, including valid warranty claims, returns, and replacements.

Extended Coverage

Extended Warranty Terms

All Extended Warranties

Warranty is one-time payout / one-time replacement.
Labor payouts are capped at the lesser of: the Max Labor Payout for the warranty plan, or All Data Book Time × Flag Time (capped at $125/hr).
Silver+ / Gold+ Max Labor Payout
Large Mechanical$750
Small Mechanical$150
Platinum+ Max Labor Payout
Large Mechanical$1,500
Small Mechanical$250

Exclusions By Category

Other Conditions

Engines

  • Engines are sold as long blocks.
  • Items such as, but not limited to, intake manifolds, exhaust manifolds, water pumps, wiring, sensors, thermostats, hoses, seals, timing belts, spark plugs, injectors, distributors, throttle body/valve gaskets, crank seals, and cam seals are not warranted.
  • Water pump and thermostat must be replaced.
  • It is the responsibility of the customer to ensure these accessories are inspected and/or replaced upon installation.
  • Proper fluid use and fluid levels must be maintained at all times.
  • Head gaskets are warranted to be in proper working condition.
  • Leaks are not covered; seals and gaskets must be replaced.

Transmission and Transfer Cases

  • Gaskets, seals, and external electrical related parts are not warranted.
  • It is the responsibility of the customer to inspect and/or replace these items at the time of installation.
  • Transmissions must have new filters installed and be serviced to factory specifications.
  • Leaks are not covered; seals and gaskets must be replaced.
  • Proper fluid use and fluid levels must be maintained at all times.
  • Coolant lines must be flushed and cleaned at the time of installation. Failure to do so voids warranty.

Axle Assemblies and Differentials

  • Warranty applies to the gear set, housing, axle shafts, and hubs.
  • There is no warranty on brakes or brake hardware.
  • Gaskets, seals, and external electrical related parts are not warranted.
  • It is the responsibility of the customer to inspect and/or replace these items at the time of installation.
  • Proper fluid use and fluid levels must be maintained at all times.

Shipping

Freight Costs

Shipping and freight costs — both outbound and return — are not covered under warranty, under any circumstances. This holds costs down and keeps used parts affordable; it's part of the trade-off that lets us sell quality used parts at a fraction of new prices. If a part fails within the warranty period, we'll replace it or refund the cost of the part itself, but freight to and from DAS remains the customer's responsibility.

Read Before Installing

Conditions That Void Warranty

Improper installation or handling which leads to part failure.
Installation of part(s) in any non-stock application (racing, conversion, off-road, etc.).
Dismantling of part(s) for any reason without permission from DAS.
Accidents, abuse, neglect, or damage as a result of improper installation, alteration, or improper maintenance.