Shipping policy

Shipping Costs

All parts sold by Dixie Auto Salvage are used, pulled from salvage vehicles. Used parts carry inherent risk — wear, age, deterioration, and the possibility of failure that isn't always detectable during inspection. This risk is the trade-off for the deep discount of used vs. new. Along with this assumed risk is the cost of getting the part to you — it is important to understand that the cost of shipping is not covered under any of our warranties or return policy.

If a part fails within 30 days of purchase, we'll replace it or refund the cost of the part. Shipping and freight costs — both outbound and return — will not be refunded, under any circumstances. Shipping costs (risk) remain the customer's responsibility. This is a firm part of our terms and applies to every order, and by purchasing, you're accepting these terms.

 

Order Processing

Payment is due within 48 hours of purchase. Orders ship within 48 hours after payment is received. Delivery times are estimates and begin once the order has shipped, not from the time the order is placed.

 

Where We Ship

We ship to addresses within the 48 contiguous United States. We do not ship to Alaska, Hawaii, Puerto Rico, APO/FPO addresses, PO Boxes, or internationally.

Local Pickup

Pickup at our facility is always available. Please email us at sales@dixieautosalvage.com prior to your purchase to arrange it.

1795 E Washington Dam Rd, Washington, UT 84780 — Open Mon–Fri, 9–5

Shipping Delays

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers or other events outside our control. Once an order is handed to the carrier, title and risk of loss pass to you.

Damaged or Lost Shipments

Please inspect your order as soon as it arrives. If your item arrives damaged or you receive the wrong part, contact us immediately at sales@dixieautosalvage.com.

 

Questions

For any shipping questions, reach us at sales@dixieautosalvage.com.